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Buyer Protection

First of all : Your money will be 100% safe with our store

Second : If we meat some items (products) not stock for sell ,we will contact you via email (&whatsapp).so ,pls pay attention about email if package do not send out within 4 days .

Third : package will be send out by china post/HK post/ E-packet/ DHL with tracking information,Usually china post/ HK post/ E-packet online in 1-3 days (weekends not includes),DHL will be have an turnning number after ship ,so we will give you another tracking number after DHL package send out .

Fourth,if package not arrival on there days ,pls ask us to resend package or return money . here its bellow information
1: China post Registered parcel/ Hk post/E-packet to brazil ,within 90 days .Other countrys within 60 days
2: Because of China post Registered parcel/ Hk post/E-packet its take longer to arrival your hand ,but sometimes package maybe lost ,its about 1% happen, we can not promise your package can be get in your hand ,so we are sorry if that happen. you can contact us if happen ,you can pay us 50% ,and then we can resend new package.
3: DHL package within 30 days .

Fifth, Most of the package we will describe as gift and put lower price ,try to help client avoid the tax .
But we still can not problem if your package will be cause the tax . so ,we wont pay attention about its if its happen with tax .thank you for understand

sixth, If package blocked by customs by DHL package . becuase of we do do not have much vaule of your orders ,But for long business , Pls pay us half of the vaule about your orders ,we will resend new package .

We reserve all the right for the final explanation

Joe's Sports Groups Services